CARE OFFERINGS

Concierge Nurse Navigator Services: Expert Guidance, Personalized for You—Anytime, Anywhere.

“A caring nurse helps patients not only to heal but also to find meaning, strength, and hope in their journey”

Dr. Jean Watson
for individuals For Families
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Health
Review
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Surgical
Guidance
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Chronic
Illness
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Advanced
Care Planning
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Nurse
Advocacy
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Private Nurse
Concierge

*California only

CARE OFFERINGS

Services Comprehensive Health Review

Comprehensive Health Review & Medical Records Analysis

Identify Overlooked Factors Affecting Your Health

Gain expert insights into your medical history with a dedicated health review.  We meticulously analyze your records, uncover incomplete testing, potential medication side effects, and other overlooked factors that could affect your health—helping you understand your diagnosis, treatments, and next steps.

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Services Patient Family Education for Pre and Post Surgery Care

Personalized Surgical Guidance & Recovery Planning Services

Expert Preoperative Education and Postoperative Care Strategies

Get the comprehensive support you need before, during, and after surgery. Our services include expert insights, preoperative education, postoperative care strategies, and meticulous care coordination to ensure seamless communication among your healthcare providers.

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Services Health and Healing Guidance for Chronic Diseases

Expert Care Coordination & Symptom Management for Chronic Diseases

Optimize Your Health

We provide comprehensive chronic disease management through personalized care plans, symptom management, and close collaboration with your healthcare team—empowering you to make informed decisions, stay on track with your health goals, and live with greater confidence and comfort.

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Services Compassionate Care Planning

Advance Care Planning & Family-Provider Communication

Empower Your Healthcare Decisions

Our experts provide advance care planning services, assisting you in preparing for future medical decisions. We ensure seamless communication between family members and healthcare providers, leading to personalized healthcare plans and peace of mind.

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Nurse Advocacy

Nurse Advocacy & Clinical Guidance

Navigate Medical Decisions with Expert Support

Our dedicated nurse advocates provide comprehensive patient advocacy and personalized health navigation, guiding you through complex medical decisions, facilitating clear communication with healthcare providers, and ensuring access to the best possible care. With a focus on your individual needs and goals, we streamline the healthcare experience and ensure every detail of your care is thoughtfully managed.

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Private Nurse Concierge

Exclusive Concierge Nursing Services

Personalized, Private, and On-Demand Care for Optimal Health

Our exclusive private concierge nurse service offers personalized, on-demand nursing care and seamless health coordination. Whether at home, in a hotel, or while traveling, we ensure your well-being is managed with utmost professionalism, discretion, and convenience.

*California only

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Nurse Navigator NEW CLIENT SUBMISSION

Discover the impact a Nurse Navigator can make. Connect with us today to learn more!

Complete our New Client Form, and a team member will reach out to connect.

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“The Nurse Navigators were a lifesaver when my mom’s glucose monitor kept alarming all night, leaving us exhausted and frustrated.”

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“My mom was struggling with constant false alarms and inaccurate readings from her continuous glucose monitor (CGM), which was especially frustrating in the middle of the night. The Nurse Navigators patiently walked me through troubleshooting her device, explaining why these issues might be happening and how to fix them. Their expert guidance helped dramatically reduce her false alarms. Thanks to their knowledge and support, my mom can finally get a good night’s sleep without unnecessary disruptions!”
hae

“Nurse Michelle came to the rescue when I felt overwhelmed, unseen, and unheard after a hysterectomy.”

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For such a major surgery, I was surprised that I was not given a ton of direction before and after surgery from my doctor’s office, especially when it came to the large, dark scar across my abdomen. I was feeling defeated, but Michelle provided me with a long list of recommendations utilizing a variety of treatments that I was able to implement immediately. Her advice and solutions gave me an action plan, and more importantly, hope!


ERIKA

“Nurse Michelle was my rock during recovery. Her expert care and compassion helped ease my pain, manage my medications, and ensure I healed safely and comfortably.”

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“After my foot surgery, I was overwhelmed with pain, medications, and recovery instructions. Thankfully, Michelle was there every step of the way. From managing my post-operative care to ensuring I was comfortable and healing properly, her expertise and compassion made all the difference. I can’t recommend their services enough!”

LORI

“The Nurse Navigators were my lifeline when insurance hurdles made getting my medication feel impossible.”

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“Dealing with insurance and trying to get my prescribed medication was a nightmare. I kept hitting roadblocks with coverage and availability. The Nurse Navigators stepped in and made the process so much easier. They guided me through alternative options, helped me communicate effectively with my doctor and pharmacy, and provided strategies to appeal my insurance denial. Thanks to their expertise and advocacy, I was able to get the medication I needed without unnecessary delays. Finally, I have someone I can turn to for help with these complicated processes- it’s truly been a lifesaver!”
SIWAN

“The Nurse Navigators gave my clarity and confidence when I faced a medical emergency, ensuring I got the care I needed at the right time.”

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“When I started experiencing scary symptoms, I wasn’t sure if I should go to the ER or wait to see my family doctor. Thankfully, The Nurse Navigators were there to guide me through the uncertainty. Their expertise and quick assessment helped me realize that I needed to seek emergency care immediately. After my ER visit, they followed up to check on me and helped coordinate my care with a specialist for follow-up treatment. Their knowledge, compassion, and dedication made all the difference, and I’m so grateful to have had their support during such a stressful time.”
ANA

“Nurse Michelle’s vigilance and expertise caught a serious post-surgical complication before it became life-threatening.”

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After my surgery, I expected a smooth recovery, but instead, I began experiencing unusual symptoms that didn’t seem right.  Thankfully, Michelle quickly identified that something was wrong and urged me to seek further evaluation.  Her persistence and advocacy ensured my concerns were taken seriously, leading to the discovery of a rare but serious post-surgical complication. I can’t express how grateful I am for her vigilance, expertise, and dedication.  Without her, my outcome could have been much different. For anyone facing surgery, this service is truly indispensable.
CHRISTINe
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YOUR HEALTH, OUR HEARTFELT MISSION

Expert care team led by Nurse Michelle

Recognizing the complexity of the U.S. healthcare system, Michelle Druckenmiller, RN, founded The Nurse Navigators to serve as a guiding light and pathfinder in healthcare, with the belief that kindness and holistic support are essential for helping individuals navigate life’s most challenging health journeys.

With over a decade of experience, Michelle has a unique blend of hands-on critical care expertise and a deep knowledge of medical technology. This dual background gives her a unique understanding of the gaps and needs in patient care.

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FAQ’s

Physicians primarily focus on diagnosing conditions, determining treatment plans, and overseeing overall medical care, especially for complex and acute health issues. Nurses, however, provide ongoing, hands-on support to implement these plans, offering care that addresses both medical and personal needs. Nurses assist with daily health routines, educate on treatments, and deliver compassionate support, bridging the gap between medical advice and real-life application. This complementary approach ensures comprehensive care, with physicians leading medical decisions and nurses supporting every step of your health journey.

Nursing care provides personalized, continuous support that focuses on your day-to-day health needs, comfort, and well-being. Nurses offer hands-on care, manage pain, monitor for any signs of complications, and guide you through your recovery process. They help you understand and follow treatment plans, making it easier to manage medications and lifestyle changes. This level of attentive care can reduce stress, prevent readmissions, and empower you to take an active role in your health, giving you the confidence to make informed decisions and enjoy a smoother recovery experience.

A concierge nurse navigator guides you through the healthcare system, simplifying complex processes and ensuring you get the support you need. They coordinate appointments, explain treatment options, answer questions, and connect you with resources, saving you time and reducing the hassle of managing your own care. Nurse navigators provide immediate reassurance during moments of uncertainty, offering clear information and compassionate guidance that helps ease anxiety. They are particularly valuable when facing a new diagnosis, preparing for surgery, or managing a chronic condition, making sure you feel supported, informed, and empowered at every step.

While a concierge medical doctor focuses on diagnosing, treating, and creating a tailored medical plan for you, a concierge nurse navigator complements this care by offering continuous, hands-on support throughout your health journey. Nurse navigators handle the coordination of your care, manage the day-to-day aspects of treatment plans, answer questions in real-time, and ensure you fully understand and feel confident with each step of your care. They can save you time by streamlining appointments, assist with immediate concerns between doctor visits, hospitalizations, outpatient surgeries and provide reassurance during any periods of uncertainty. This collaborative approach ensures that all your needs are met seamlessly, allowing you to receive the most comprehensive, personalized care as possible.

No. A medical diagnosis is made by the physician or advanced health care practitioner that deals more with the disease, medical condition, or pathological state only a practitioner can treat. However, there are problems or conditions that require both medical and nursing interventions. Nurses are focused on monitoring the patient’s condition and preventing the development of a potential complication.

A nursing diagnosis is based upon the patient’s response to the medical condition. This includes any response that is physical, mental, and spiritual. A nursing diagnosis is focused on care that addresses physical, emotional, social, and psychological needs of the patient. It is not just about treating a disease but about supporting the whole person in their response to illness, injury, or life changes.

Our concierge nurse navigator services are private pay only. Allowing us to provide personalized, high-touch support without the restrictions of insurance coverage. This ensures that our clients receive the highest level of care, tailored to their unique needs, without delays or limitations imposed by third-party payers. However, we can provide documentation for clients who wish to submit claims for potential reimbursement through their insurance or health savings accounts.

During a consultation, we’ll review your health needs, lifestyle, and personal preferences to determine the services that best fit your situation. Whether you need help with post-surgical recovery, managing a chronic condition, or emergency preparedness, our team will tailor our offerings to meet your unique needs.

We understand that every situation is unique, and we’re happy to explore how we can support your specific needs. Please email rn@thenursenavigators.com and we will gladly discuss your request to see if our services are the right fit for you.

A concierge nurse offers personalized, high-touch care tailored to each patient’s needs. Unlike standard healthcare, concierge services provide direct access to a dedicated nurse who assists with managing health, advocating in emergencies, coordinating care, and addressing health concerns 24/7, especially for individuals who prioritize privacy and premium support.

In a critical emergency, a specialized nurse advocate is available to support you and your family by ensuring your healthcare needs are prioritized. They coordinate with medical teams, help with decision-making, and provide clarity during stressful situations to ensure you receive the best possible care.

After hospital discharge, our nursing support provides a comprehensive care plan, regular nurse check-ins, and assistance with medication, symptoms, and recovery. This support helps prevent readmission and addresses any complications or questions as you recover.

This service includes a comprehensive review of your medical history, summarizing important information and preparing a detailed health report. It’s useful for understanding your medical background or for sharing with other healthcare providers during consultations or procedures.

If you have a chronic condition or high-risk health concerns, an emergency preparedness plan ensures that you and your family know exactly what to do during a health crisis. This plan includes important steps, contacts, and actions to take, giving you peace of mind in emergencies.

Our concierge nurse navigators provide personalized guidance for managing recovery after surgery or a chronic disease. Your tailored plan, coupled with our expertise will provide assistance with lifestyle adjustments, symptom monitoring, and motivation, which can lead to a faster, more effective recovery and long-term health benefits.

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